Vital Urgent Care Telehealth
Your Online Doctor in Philadelphia
Searching for an online doctor Philadelphia patients can rely on? See a provider from your couch, your office, or anywhere in the city — no waiting room required.
Philadelphia Urgent Care, Now on Video
When you need care but can’t make it to a clinic, an online doctor visit with Vital Urgent Care is a convenient option. Our Philadelphia-based providers see patients by secure video — from your apartment in South Philly to your office in Center City and everywhere in between.
Video visits work well for many everyday health concerns. Your provider will take your history, review your symptoms over video, and create a treatment plan for you. Prescriptions are provided when medically appropriate and can be sent to your preferred pharmacy.
Conditions We Treat Online
Many common conditions can be evaluated safely during a video visit, including:
- Colds, flu, and sinus infections
- Seasonal allergies and congestion
- Urinary tract infections (UTIs)
- Rashes, hives, and skin irritation
- Nausea, vomiting, and diarrhea
- Pink eye (conjunctivitis)
- Minor sprains and strains (evaluation)
- Follow-up and refill visits, when appropriate
How an Online Doctor Visit Works
- Book your video visit. Call (267) 703-2247 or schedule through our telehealth page.
- Join from anywhere. Use the secure video link we send you — on your phone, tablet, or computer.
- Talk with your provider. Discuss your symptoms and history just like a regular appointment.
- Get your treatment plan. Receive a diagnosis, care instructions, and prescriptions when medically appropriate.
Simple, Transparent Pricing
We accept most major insurance plans, including Medicare, Medicaid, Aetna, Highmark, UPMC, and Cigna. Our team can verify your coverage before your visit — just ask when you book.
Prefer to Be Seen In Person?
Our clinic is right here in Philadelphia at 3528 I St Suite 108, Philadelphia, PA 19134. We’re open Monday through Friday, 8 AM–6 PM, and closed on weekends. Many patients start with a video visit and only come in if the provider recommends it — saving you a trip when one isn’t needed. Please note that we do not have X-ray on site.
If this is a medical emergency, call 911 or go to your nearest emergency room.
Online Doctor FAQs
Do I need to live in Philadelphia to use your online doctor service?
No. Our video visits are available to anyone physically located in Pennsylvania at the time of the visit — including Philadelphia and the surrounding suburbs.
Can I get a prescription from an online visit?
Yes, prescriptions are provided when medically appropriate, based on your provider’s clinical judgment. Some medications require an in-person evaluation.
How much does an online doctor visit cost?
A self-pay video visit is $125. We also accept most major insurance plans, including Medicare, Medicaid, Aetna, Highmark, UPMC, and Cigna.
What if my problem can’t be handled by video?
If your provider determines you need hands-on care, they’ll direct you to the right next step — which may be our Philadelphia clinic or, for urgent concerns, the emergency room. Your video visit notes are shared with our clinic team, so any follow-up care picks up right where your online visit left off.
How do I book an online doctor visit?
Call (267) 703-2247 or visit our telehealth page to schedule your video visit.
Feeling Sick in Philly?
Skip the trip and see a provider by video today.